AI-powered virtual healthcare available to Canadians

Digital health partnership to give Canadians unlimited, instant access to licensed doctors

Montreal, Quebec, 11 April 2019 – VirtualMED is partnering with HealthTap, a US-based health technology company, to provide Canadians with easy access to high quality, AI-powered virtual care. No more waiting hours at the emergency room or weeks and months for a doctor’s appointment. VirtualMED members will have fast access to primary care, 24/7, from a team of licensed physicians on any internet-enabled device, complete with an AI symptom checker. If a diagnosis cannot be given through teleconsult, an in-person appointment is available within 24 hours. *

First class care

VirtualMED is physician-owned and registered with the Collège des médecins du Québec to provide healthcare services to Canadians. Powered by HealthTap’s technology, VirtualMED will offer consumers and businesses immediate, virtual access to the VirtualMED team of leading physicians. VirtualMED will provide its members with a complete range of services including diagnostics, referrals, prescriptions, lab results, and treatment plans across Canada and the US. “We are proud to be the first to help Canadians and businesses save precious time and money by offering quick and easy access to our team of physicians through the unique combination of HealthTap’s renowned virtual care app and our brick-and-mortar clinics” said Dr. Patricia Côté, co-owner of VirtualMED.

VirtualMED will offer packages to businesses directly and through their insurance carriers who wish to provide access to virtual primary healthcare for employees which will reduce costs, save time, and increase satisfaction. Individual and family packages will also be available for all Canadians. Users will have access to VirtualMed’s licensed doctors through an AI-based app which provides a personalized, convenient diagnoses and treatment plans. VirtualMED members will also have access to affordable, virtual care when travelling in the US, which can prevent expensive treatment costs. VirtualMED services and app will be available to all Canadians in French and English by the end of 2019.

Virtual health leader

HealthTap is a globally renowned health technology company that provides comprehensive access to quality primary healthcare in an engaging, satisfying, and value-packed app. HealthTap’s AI powered platform personalizes users’ care and enables an instant connection between the members and their doctors. HealthTap is also making significant investments to tailor their app to the specific needs of Canadian healthcare and to add physicians, expanding the network of VirtualMED’s doctors. According to Sean Mehra, Chief Strategy Officer at HealthTap, ”HealthTap is excited to partner with VirtualMED to overcome the issues that affect Canadian healthcare by implementing HealthTap’s comprehensive consumer healthcare experience, powered by AI and supported by a large, global community of doctors and patients. VirtualMED’s established reputation for delivering quality will now be amplified to be Canada’s exemplary healthcare provider committed to timely access to care for all

HealthTap’s technology currently serves employers, insurance companies, health systems, and users around the world with industry-leading results. Businesses see user engagement rates up to 18 times the healthcare industry average. Members and doctors using the app report satisfaction scores 7 or more times greater than stand-alone telemedicine solutions. Because employees use it and enjoy it, HealthTap saves time and money for both businesses and consumers.

As permitted by law, currently only in the province of Quebec at ExcelleMD clinics.

About VirtualMED

VirtualMED is a team of healthcare professionals, in partnership with ExcelleMD, dedicated to offering high quality medical services. The partnership serves over 30,000 private clients and over 20 corporate businesses to cover all their health needs. VirtualMED distinguishes itself through its team of dedicated healthcare professionals, available 7 days/week. In just one click, VirtualMED members have access to secure, confidential teleconsults with a licenced physician. Only VirtualMED offers complete primary care solutions and continuity of care as well as a la carte access to a variety of specialists. In person visits are also available at ExcelleMD clinics.

About HealthTap

HealthTap is delivering universal access to quality, primary healthcare, HealthTap improves the experience for both patients and doctors while saving time and reducing costs for all. HealthTap’s doctor-trained, artificial intelligence system personalizes users’ care and enables an instant connection to doctors and their knowledge from 163 specialties. HealthTap serves its app to employers, insurance companies, health systems, and users around the world. More than 144,000 doctors and 7.6 million members have trusted HealthTap for immediate access to healthcare.

For more information:
Amélie Cliche
514-242-8870
ameliecliche@gmail.com